Privacy Policy
Effective Date: January 1, 2025
The Chaun Collective ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, register for programs or events, subscribe to our communications, or otherwise interact with us.
This Privacy Policy applies to The Chaun Collective and its educational and workforce development programs, including The Doula Lab™.
Information We Collect
We may collect the following categories of information:
Name
Email address
Mobile phone number
Mailing address
Organization or employer
Professional credentials or certifications
County or region served
Registration and event participation information
Payment information (processed securely through third-party payment providers; we do not store full payment card information)
Website usage information collected through cookies and analytics technologies
If you voluntarily provide additional information through forms, surveys, or communications, we may collect and maintain that information as well.
How We Use Your Information
We use your information to:
Register you for programs, trainings, workshops, office hours, and events
Send confirmations, reminders, and program updates
Respond to questions and requests
Provide educational resources and newsletters
Process payments and registrations
Improve our programs, services, and website
Analyze website usage and engagement
Comply with legal and regulatory obligations
Communicate with you regarding opportunities, events, and resources that may be relevant to your interests
Email Communications
If you subscribe to our mailing list or register for one of our programs, we may send you emails regarding:
Event reminders
Educational resources
Program announcements
Newsletters
Opportunities related to The Chaun Collective and The Doula Lab™
You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in our emails.
SMS/Text Messaging
If you opt in to receive text messages from The Chaun Collective, you consent to receive recurring informational and promotional text messages related to our programs and services.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
Your consent to receive text messages is not a condition of purchasing any goods or services.
Cookies and Analytics
Our website may use cookies and similar technologies to:
Improve website functionality
Understand visitor behavior
Measure website performance
Support marketing and advertising efforts
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Sharing Information
We do not sell your personal information.
We may share information with trusted service providers that help us operate our organization, including providers for:
Website hosting
Email marketing
SMS communications
Payment processing
Registration management
Analytics
Customer support
These providers are authorized to use your information only as necessary to provide services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you reside, you may have rights regarding your personal information, including the right to:
Request access to your information
Request correction of inaccurate information
Request deletion of your information, subject to legal exceptions
Opt out of marketing communications
California residents may have additional privacy rights under applicable California law.
Children's Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will become effective when the revised policy is posted on this website. The Effective Date above will be updated accordingly.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
The Chaun Collective
Email: info@thechauncollective.com
Website: www.thechauncollective.com